ITIL® 4 Create, Deliver, Support in Saudi Arabia

The ITIL® 4 Specialist: Create, Deliver, and Support (CDS) is a crucial module in the ITIL 4 certification scheme, specifically within the ITIL 4 Managing Professional (MP) certification stream. The CDS module emphasizes the integration of value streams and activities necessary to create, deliver, and support IT-enabled products and services.
Training Options
Classroom Training: Engage in real-world scenarios, learning directly from active practitioners and accredited industry experts. Enhance your understanding through interactive in-class activities.
Live Virtual Training: Participate in instructor-led live online sessions from anywhere, providing the flexibility to learn from any location.
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Course Curriculum
Creating Value with Services: Understanding how to generate value through IT services.
Ensuring Service Quality and Compliance: Learning the methods to maintain high service quality and ensure compliance with standards.
Creating a Service Value Stream: Developing and managing value streams for efficient service delivery.
Providing Business Continuity: Strategies for maintaining business continuity and minimizing disruptions.
Supporting and Managing the Work Environment: Effective techniques for managing the work environment to support service delivery.
Managing Knowledge: Approaches for managing knowledge within the organization to enhance service quality.
Continual Improvement of Services: Techniques for the ongoing improvement of services to meet evolving business needs.
The ITIL 4 CDS module equips professionals with the necessary skills to integrate and manage value streams effectively, ensuring the creation, delivery, and support of high-quality IT-enabled products and services. This certification is ideal for those looking to advance their careers by mastering the practical and managerial aspects of IT service management.