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New Norms for increasing customer engagement in the banking sector.

New Norms for increasing customer engagement in the banking sector.

Submitted by • September 7, 2020 www.wascrm.com

The thought that old aged customers can only be served at branches is no more a legitimate thought. Since most customers are currently shying off utilizing ATMs or investing energy at banks. This has made an open door for banks to quicken their digital transformation for customers’ engagement, and to utilize their website and mobile application as a platform for marketing communication.

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Voted by vicky lin

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