Operational Excellence 101: Your Guide to Aligning Process, People & Tools

Operational Excellence (OpEx) is a multifaceted approach that involves three critical elements:
OpEx operates on its effective and well-defined processes. Setting up well-functioning procedures promotes continuing growth in the company in addition to waste reduction. Using techniques like Six Sigma, Lean, and process mapping can improve the efficiency of the process.

The individuals working in the system are primarily responsible for operational excellence. Specifically, the two main components needed to build a sustainable system are staff training and the development of an accountable culture. Consequently, organizational growth is a result of team members working well together.