Avyukta Intellicall has proved itself over past 11 yrs in providing quality products and after sales customer support to our customers.
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A predictive dialer is a type of automated dialer that places phone calls even before the agents become available.
It’s designed to increase agents’ efficiency by calling as many leads as possible.
The system quickly moves on to the next lead after an unanswered call. Calls answered, on the other hand, are quickly routed to the next available agent.
This guarantees more productive talk time, ensuring improved productivity for the call center.