Empathy’s Impact on the Business Analyst Role
Empathy is more than just a soft skill—it is a critical competency for a business analyst who aims to deliver impactful results. In the fast-paced corporate environment, understanding the needs, concerns, and motivations of stakeholders can be the difference between a successful project and a failed one. Empathy allows professionals to bridge gaps between technical solutions and real human needs, fostering trust and collaboration throughout the process.